Stateside Company Profile

Premier Virtual U.S. Based Call Center

A division of the J.Lodge Corporation, Stateside offers services in call center operations worldwide. As a corporation, we have utilized a unique employee model which has made J.Lodge the recognized industry leader in the science of call monitoring. As a result, we are able to provide this expertise to our clients in our call center operations who are in need of services that focus on decreasing operating expenses and driving focus around increased sales and revenue.

Our center services enable our clients to immediately have a working, professional, efficient call center facility that is fully staffed with expert call agents, supervisors and quality managers. There are many challenges that call centers face in today’s environment. Agent turnover and productivity are crucial areas of focus that ultimately determine on how well your quality program will succeed. This has proven to be a common challenge in the call center industry.

Realizing this challenge, we have been able to overcome such obstacles by putting procedures in place such as selection assessments and screening tools enabling us to find the right candidates. In combination with this approach and our J.Lodge employee model, we have the quality call agents that your customer service program needs. We are fully prepared in handling any volume your quality program may require and can provide a FREE consultation on our services.

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