Stateside Call Agents

Our Agents Are The Industry Standard

Experience The Very Best With Stateside Call Center

We are the first quality services company to fully integrate Americans with disabilities working from virtual at-home offices. For over 10 years, we have continuously met and exceeded our clients’ expectations delivering improved results in areas such as quality and cost reduction .

Our agents’ business acumen supercedes that of our competition providing the level of service your business requires. Our agents are highly educated, U.S. based, disabled Americans who come from a variety of backgrounds. Stateside candidates all have one thing in common—their professional and educational expertise.

OUR ANALYSTS ON AVERAGE ARE:	Partner With Us!!
•College Educated (3-4 Yrs)•Business Experienced (5+ Yrs)•Trained in Your Industry •Dedicated Solely to Your Account •Certified to Your Standards

College Educated

Many companies have difficulty finding the most qualified and well suited candidate for the job. It is a daunting task to find a highly educated candidate who has the business training and technical competency to properly address the needs of call centers and customer care environments. Stateside Call Center has obtained the tools and resources to provide college educated agents at prices that rival offshore providers.

Business Experienced

Often, your business and customer service operations are negatively affected by an employee who acted improperly or did not react fast enough to address the need of a customer or situation. At Stateside Call Center, our agents are industry professionals who know exactly how to react to your business needs and deliver the proper attention to any circumstance. On average, our agents have over 5 years of experience in a variety of fields including call center operations, office management, financial operations, and much more!

Trained In Your Industry

To ensure that our candidates are a perfect match with your company, we have a large selection of qualified trained professionals with varying backgrounds and experience. We take extraordinary steps in training and qualifying all of our agents to meet your expectations. Prior to joining our team, all of our agents attend training in a virtual classroom set up by our corporate training department. We work with you to ensure our candidates are 100% prepared to begin work.

Dedicated Solely To Your Account

Often, other quality services rotate their agents amongst different accounts for the sake of streamlining their operations and providing a proposed objectivity to your operations. However, we believe that objectivity can be maintained while at the same time keeping a dedicated team of agents for your needs. Being 100% dedicated to your account, our agents will not only be more knowledgeable to your business but also become the expert on handling your business processes. We guarantee it!

Certified To Your Standards

We believe that partnership is the key to certification. Our training department will partner with you to develop the curriculum needed to properly train our agents to all of your guidelines and expectations. A final assessment is given the agent must pass to quality for your team.

Visit our Stateside Call Center Training Development to learn how can develop and implement your training for you.

See Our Executive Team