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Can you think of anything scarier than calling for emergency assistance and hearing a busy signal? That was the case for millions during Hurricane Katrina, Andrew, Charlie, 9/11, every major tornado, and countless other disasters across our country. Right now thousands of concerned parents get a busy signal when they try to reach the CDC to locate Swine Flu shots for their children.

The United States has long needed an emergency standby call center but until now all solutions were too expensive and took too long to ramp to full support levels. The National Emergency Contact Center, a division of J.Lodge, LLC, is now available for all of your backup needs.

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We are dedicated to providing immediate phone, email and chat backup support in the event of a national disaster, epidemic, pandemic or commercial emergency. We provide access and protection unmatched by traditional call centers so you can conduct business as usual under virtually any condition. We are able to:

• Activate 10,000 agents in 35 minutes
• Provide a 24/7 Live Agent Coverage
• Provide Crisis Trained Agents
• Gather Accurate Information
• Increase Answer Rate

• Government Services

• Commercial Services

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Improving Empathy In Call Centers

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