Emergency Contact Center Services

When The Country Is Calling, We Answer

We offer a modern, technical infrastructure that provides redundant backups to ensure your data is secure. Our staff is knowledgeable, experienced and operates with the critical thinking skills needed for immediate and accurate responses with each incoming call. All calls are recorded to ensure data is accurately captured. We continuously evaluate our staff’s performance to ensure rapid response and assistance for all emergency incidents. Our center operations are networked nationally to permit us to shift calls and contacts to open sites before, or in response to, disasters. Our goal is provide exceptionally fast service to your customers and inform them on what is going on within their community by supplying vital information.

We can seamlessly prearrange our service to redirect your calls or emails to our Call Center just before or when disasters occur. Let our crisis trained agents act as your emergency communicators. We can patch calls to anywhere including to employees’ homes and cell phones. Create a disaster response strategy with us that works for you.

For more information, please visit our: National Emergency Contact Center Division