|
After many years in the outsource call center industry, Mike Schrider realized that companies utilizing outsource services were primarily depending on their vendors to measure the quality of support they themselves were supplying. He subsequently launched J.Lodge as a company dedicated to replacing the FOX watching the HENHOUSE with the industry's leading call Analysts. No other organization offers the unique blend of flexibility, professionalism and experience to increase customer satisfaction.
J.Lodge opened its doors in 1999 and has since become the recognized leader in the science of call monitoring and analysis.
Within a few short years, J.Lodge clients have captured multiple highly recognized industry awards for customer service and customer satisfaction.
Email
today to begin building your own J.Lodge Quality Assurance team.
|
